Using a full array of remote access technologies, Augury will function as the system and network administrators needed to guarantee that your systems infrastructure continues to operate smoothly, crisply, and - most importantly - without distracting you and your team from your core roles.

Augury's FiT:SUPPORT^TM service capabilities encompass:

• Systems administration and network management
• On-line self-support resources tailored to meet you user's needs
• Interactive, monitored, moderated HELP!He Forum for employees
• Remote Access Support
• Coordination of 3rd party services
• Discounted rates for on-site service calls

And key to Augury's operations approach is maximizing user self-support, a proven, cost-effective strategy for developing skills, answering user's questions, addressing issues, and responding to assistance requests from employees who depend on the information systems in your enterprise to get their jobs done. A tailored FiT:SUPPORT^TM site created and maintained by Augury offers your enterprise an empowering model that can enhance your employees' skills, familiarity, and comfort with the information systems that drive your business.

Augury will develop, bring up and maintain a private, secured web-accessible site of tailored information, guides, and video tutorials designed to equip your employee users to support themselves, focused exclusively on your systems, your applications, your databases, and your processes!

When you don't need an IT department ... you need IT Services that FiT! Talk to us today about tailoring a FiT:SUPPORT^TM solution for your enterprise.